Saturday, July 4, 2015

Movers using the elevator

As a service company we get phone calls indicating the elevator is broken and someone is stuck in the elevator.  We respond immediately to these calls and at times we find interesting activities going on within the elevator or the elevator room. 

This week we got a call of someone stuck in the elevator.  The call was from a building with that has a lot of seniors in the building so the assumption was it was a “Mrs. Smith” who is 84 years old and needed to be evacuated quickly.

This call was from movers jamming a couch in the elevator and after it wouldn’t fit continuing to get it into the elevator and when they tried to use the elevator, the elevator got stuck.
Our recommendation to building owners is when you have movers monitor their moving as at times people do not say “hey this couch won’t fit, lets move it up the stairs”, they say “get it in the elevator I don’t want to walk it up the stairs”.  There are features on most elevators that will allow the doors to stay open when moving called Independent Service which we have other posts on.

[Big couch in small elevator]

I was at another building this week where the moving truck was pulling away and the elevator ceiling was destroyed.  We do not maintain this building but I’m pretty sure when they call the elevator company the building management will “not know anything about movers”.

Be careful moving, monitor moving and use the stairs when the objects are too large for the elevator system. When the movers are gone they do not care if the elevator works or not, it will be a service call the building will be absorbing apart of the move if no one keeps track of what is occurring.

[This is from a service call a while back - same issue - broken elevator]

Tips when building is having items moved
           
1.    Notify property management, building owner  or condo board – have someone look at elevator to see condition of walls, ceiling, etc.
2.    Get a deposit from whomever is going to use the elevator
3.    Use independent service if available[older elevators may not have this feature]
4.    Before movers leave make sure the elevator is in the same condition as it was before they came

If you have any questions or would like information from Colley Elevator you can go to www.colleyelevator.com, email Craigz@colleyelevator.com or call 630-766-7230.

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