Reputable elevator companies

This last week we have seen some interesting developments with new entrants into the market for elevator maintenance and modernization in the Chicago area.  We encourage all building owners to be thorough with their evaluation of their service providers for elevator maintenance and modernization.  There is a building who went with a start up elevator company, the start up elevator company sub contracted the work to an even newer start up elevator company and before the work started had the building owner sign a 5 year agreement for elevator maintenance[at an unreasonably low price].  Since the beginning of the project there have been many change orders paid for, another X dollars requested and the elevator has not run for 2 hours after the elevator inspection[it keeps breaking down].   It is our recommendation that if a building is deciding to work with a newer firm to make sure they are familiar with a body of work they have performed as well as they know the key people of the company and are comfortable with those key people.  There are also existing elevator companies that fall into distress so it is not only start up companies that have issues.  While cost is always important, building owners should also weigh responsibility and reliability of the vendor they decide to work with.

 

Our job as elevator service providers is difficult when we all do our best to be fair and honest to building owners.  When you add companies and people who are not looking out for their customer’s best interest it gives our industry a bad name.  Elevator work is difficult and expensive so please make sure you are working with a reputable company who has a proven track record.  Your elevator company may not always tell you what you would like to hear, however, we should be giving you information to make decisions based on your buildings best interest.

 

If you have an questions or would like information from Colley Elevator you can go to www.colleyelevator.com, email Craigz@colleyelevator.com or call 630-766-7230.