Maxton valve no longer to repair or service valves over 20 years old

Starting January 1, 2020 Maxton will no longer maintain repair or VEP services for their elevator control valves beyond the age of 20 years rolling forward.  

The details are as follows:

·         Effective 1/1/2020

·         All Maxton valves manufactured prior to 2000, requiring replacement, will be "New only"

·         All parts used exclusively on said valves above will no longer be available.  

·         Rolling forward each calendar year maintaining 20-year range

·         2-year warranty period still applies for rebuilt & VEP valves prior to this announcement

This decision comes from a continuous decrease in market demand for older valves versus buying new.  Additionally, this progression gave way to slower inventory turns and increasing costs to maintain these programs.  After looking at the data further Maxton determined that valves over 20 years of age saw the sharpest decline and the line was drawn.

What is the VEP? The VEP or Valve Exchange Program is when you send a valve in and you get a repaired valve sent back to you.  Maxton then repairs your valve and will exchange that with someone else who sends theirs in, in the future.

What does this mean? Maxton valve is no longer going to do valve exchanges for 20+ year old valves or repair valves that are 20+ years old. 

           

i.e. The valve pictured was manufactured in 1985 and was sent back for repair in 1997.  If this valve was sent back for repair it would be retired and wouldn’t be a candidate for the VEP.

Can I still get technical support? Yes we can still get technical support for your 20+ year old valve but the reality is that there may be a strong recommendation to replace the valve if it is over 15-20 years old which has listed as the useful life of their valves.

How long should a valve last? A valve can last a very long time.  Maxton recommends replacing them every 15-20 years.  Depending on your environment, usage, oil contaminants and other variables it could require replacement sooner.

If you have any questions or would like additional information feel free to contact me at CraigZ@colleyelevator.com or 630-766-7230 ext. 107.

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