Colley Elevator experience
with Smartrise Engineering – I tell this story frequently. Colley Elevator ordered
their first Smartrise Control system 12-13 years ago. At that time I was not a believer in the backwards
compatibility and other functions they where selling. We ordered one and for a period of time we
went to other vendors. We started using
Smartrise regularly about 4-5 years ago and had a main solid state board issue on the first one we
installed[12-13 years ago] and they said “take a spare board from the shelf and plug it in”,
we did. It worked. No lead time on parts, no next day shipping,
we did all the programming through a lap top, the elevator was up and running
the next day. After that I was a believer.
Sales and tech support have been very good and flexible. We are on track to install 50-60 controllers
from Smartrise this year.
[Two car traction control modernization]
[Hydraulic elevator control modernization]
Brief history of the company[age, ownership, location, other
companies attached, etc.] Smartrise was founded to satisfy the
industry’s demand for a simpler elevator controller. Simplicity, coupled with
superior tech support, available after hours, has propelled Smartrise
Engineering to its position in the industry. Launched in 2004, Smartrise
Engineering has become the largest independent open-market elevator controller
manufacturer in the United States. Smartrise is owned and operated by four
veteran elevator engineers with a combined century of elevator experience and
expertise. To keep up with the demand and maintain a high level of support
services, Smartrise has expanded once again, this time to Irving, TX. This
allowed Smartrise to better serve our customers by decreasing shipping times
and extending Tech Support hours even further. Smartrise’s Support Team is now
in the office from 6:30 AM EST to 8:30 PM EST. This change will not impact
after hours support, and Smartrise always has a technician on-call.
What is
the company’s philosophy on non-proprietary technology? Smartrise
believes open-market is the next step of non-proprietary technology. An
open-market controller allows for non-custom parts, such as VVVF drives and
hydraulic soft-starters so future repairs can be easily done with minimal
downtime.
Furthermore, Smartrise controller parts are
available from multiple 3rd party vendors. As an open-market controller
company, Smartrise provides controller systems that have minimal wiring
requirements, low-cost spare parts that are available directly from Smartrise
or 3rd party vendors and universal printed circuit boards that provide product
consistency from jobsite to jobsite. Open-market controllers provide all the
key concepts of non-proprietary but with the added benefits of ease of
serviceability and product longevity.
• No Special
diagnostic/adjustment tools are required.
• Equipment can be maintained
by any elevator contractor.
• Parts can be sourced from
multiple vendors.
• Parts are available off the
shelf.
What
competitive advantage/strength does your control system have versus the
competition? Smartrise Engineering manufactures elevator
control systems that are engineered to seamless provide continues elevator
functionality, long term product reliability and serviceability to the highest
of elevator industry standards. Smartrise specializes in the development of U.S
certified elevator controller systems that maintain consistency by providing
controllers and are “one-board systems”, “non-proprietary” and “open-market”. A
one board system is a controller design specific to Smartrise that allows us to
base our controller system off “one” primary PCB for simplicity and uniformity
purposes. Non- proprietary elevator controller systems can be maintained by any
certified elevator service provider with no special interfacing adjustment
trouble-shooting tools required. Open-market controllers is unique to Smartrise
and embodies the non-proprietary concept and more, by open-market Smartrise
controllers have 3rd party vendors that also provide parts and direct access to
Smartrise support services.
Some of the competitive advantages of Smartrise
Controllers are:
• Limited expensive repair
bills due to the open-market design and low cost of replacement parts
• Provides ease of the
installation process due to minimal travel cable requirements
• Uniform product design
between hydraulic and traction elevator controller systems
• Removes the need for special
tools
• Available after hour
technical support service, based out of the U.S
• Minimize installation
out-of-service times, due to minimal conductor requirements
• Top recommended
industry-rated support services
What markets
do you service[low rise, mid rise, high rise, material lifts, etc]?
Smartrise controllers are designed using
state-of-the-art microprocessor technology.
What do
you like most about the Chicago market?
Besides the city’s rich history and large
elevator community, Chicago has been a great place to continuously build a
large portfolio with a wide range of elevator applications. From custom glass
elevators to airports, to the downtown skyscrapers, it has been great to be a
part of the constant elevator renovations and improvements in the Chicagoland
area.
What
challenges do you have in the Chicago market?
The challenges we see in the Chicago market is
insuring mechanics are aware of the training options Smartrise offers.
Smartrise is able to provide over-the-phone, live online training, in person,
and onsite training. There are also videos at http://www.smartrise.us/support/training-videos/ that are designed to be quick
reference guides.
What are
some marquis, challenging or fun projects you have done in the national market
and more importantly the Chicago market?
Early on, Smartrise modernized (8) 55-stop
traction cars in upper Downtown Chicago. The project was challenging because it
was one of the first opportunities Smartrise had to show the capabilities of
Smartrise traction control systems.
Smartrise has also recently renovated (4)
traction 1,000 FPM elevators in Philadelphia. Integrating new equipment into
old hoistways can be very challenging, also with the demand of high-speed cars
the Smartrise engineering team was able to provide a modernization solution
that greatly improved the ride quality, floor to floor times and overall
building elevator traffic flow. With the team of Smartrise engineers that was
part of the overall success of the installation, the project became another
successful modernization for everyone involved.
What is
on the horizon for the company?
With the completely redesigned Smartrise C4
controller, Smartrise is taken high-speed, high-rise applications to a whole
new level. Smartrise has taken their standard SRA traction control system and
modified it to be simpler to install but added the processing power to provide
the latest technologies such as: destination dispatch, A.I. parking, Built in
Pattern Generator, and Smart Pattern Tablet adjustments. The new C4 controller
has the ability to move elevators 2,000+ FPM and 128 F\R openings. To see more
you can visit us at smartrise.us or contact Smartrise sales at 916-457-5129
ext. 344
Additional information that makes the company unique
• Smartrise is the largest
privately owned and operated elevator controller manufacturer in the U.S.
• All Smartrise PCB boards are
manufactured in the U.S
• Smartrise offers 24/7
technical support services
• Built on the industry
leading Smartrise platform, C4 integrates a sophisticated pattern generator
designed to minimize floor-to-floor times, adapt to elevator traffic
fluctuations, and boost high-speed elevator traffic flow.
If
you have any questions or would like additional information feel free to
contact me at CraigZ@colleyelevator.com or
630-766-7230 ext. 107.
Also
check us out on Instagram @Colleyelevator see what we have been up to.